What are the System Requirements for using 121Files?

 

• Adobe Reader or Acrobat 5+
• FileOpen Security plug-in
  
• Windows 98SE+, Mac OS9.2+ w/ Carbon Library
• An Internet connection to download 121Files and set Offline/Online Permissions

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How do I install the FileOpen plug-in?

 

Click the FileOpen plug-in link on the Main Menu under Free Trial. You will have the option for an automatic install via Active-X or you may download the installer for your OS.

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How do I ask questions and get help?

 

Post your questions and comments in our Forum. Our Support Staff monitors these postings will provide feedback if necessary, typically within 24 hours. If your question is confidential, you may use the Contact Us link on the Main Menu.

We believe an open Forum is this best way to help everyone. Your Q&A or comments may be helpful to someone a month or year later. It is also our intention not to delete negative comments about our service (according to the Forum rules – be polite and no profanity). We believe that our positives will greatly outweigh any negatives.

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