First, double check that your laptop has the FileOpen Plug-In installed and an active Internet connection. We suggest using the Active-X installer, but the decision is yours.
QUOTE:
Are you limited to how many computers you can have the books on?
Members are granted offline access on 1 computer (opening 121files without an Internet connection). Additionaly, you are granted online access on up to 5 computers daily (they will need an Internet connection every time they open a 121file). This is further explained in our FAQ section.
It sounds like your laptop is your primary computer and the one that should have offline permissions. Post an update when you are able to open 121files on your laptop, probably with online permissions. We can then delete the computer that is listed for offline permissions. You may then use the laptop and our Permissions Server will register it as you primary offline computer. But first, let's make sure you can use the laptop.
Finally we, and your fellow members, would appreciate any books you are able to send in. If you found them useful, others will too.<br><br>Post edited by: 121support, at: 2007/01/29 08:55